About us
About Office Automation Mackay
Why Mackay businesses pick us
Our story
Office Automation Mackay has been part of the local business fabric since 1991.
1991
Founded as a Mackay office equipment supplier
Office Automation Mackay registered as Pty Ltd on 23 January 1991. ACN 050 521 358. Copier sales and service from our Peel Street office.
2000s
Expansion into print management
Managed print services launched. Fleet monitoring, automatic consumables, cost-per-page billing for Mackay region offices.
2010s
IT, networks and AV
Service lines broadened to cover office technology, phone systems and CCTV for the Mackay region.
2020s
Office tech, end-to-end
Copiers, phones, CCTV and office fit-outs. Carrier-grade telecom work delivered in partnership with Mackay Communications, our long-time Mackay partner.
Industry-standard equipment.
Our process
From quote to handover, a straight line.
Discovery call
Initial call with Maxine to understand your print and copy needs.
Specs analysis
Our team analyzes your specifications and recommends the right HP copier model for your business volume and workflow.
Quote within 48h
Detailed quote within 48 hours including service plan options.
On-site installation
Delivery and installation at your location with initial configuration.
Staff training
We train your team to use copier features, scanning, and workflows.
Toner Club + support
Monthly membership: toner included, plus technical support whenever you need it.
Coverage across the Mackay region
13 service areas across Mackay, the Whitsundays and the Bowen Basin. Regular crew runs from our Peel Street office.
Local service in numbers
Print fleets, network deployments and on-site support across the Mackay region.
50+
Print fleets under management
200+
Site networks installed
100%
Local first-line support
FAQs
Common questions and answers
The company was registered as a Pty Ltd on 23 January 1991, ACN 050 521 358, starting with copier sales and service from our Peel Street office.
That is where it started in 1991. Managed print services came in the 2000s, then phone systems, networks and CCTV through the 2010s. Today the range covers copiers, phones, CCTV and office fit-outs end to end.
29 Peel Street, Mackay QLD 4740. Our workshop and stock sit here in town, which is why metro Mackay gets same day response on most call outs.
Call (07) 4953 6900, or email sales@officeautomation.biz for sales and service@officeautomation.biz for service. The office is open Mon to Fri 8:30 to 17:00.
Yes. The same crew you call today is the one that comes to site, and first-line support is 100% local.