About us
About Office Automation Mackay
Why Mackay businesses pick us
Our story
Office Automation Mackay has been part of the local business fabric since 1991.
1991
Founded as a Mackay office equipment supplier
Office Automation Mackay registered as Pty Ltd on 23 January 1991. ACN 050 521 358. Copier sales and service from our Peel Street office.
2000s
Expansion into print management
Managed print services launched. Fleet monitoring, automatic consumables, cost-per-page billing for Mackay region offices.
2010s
IT, networks and AV
Service lines broadened to cover business networks, WiFi, CCTV and boardroom AV for the Mackay region.
2020s
Office tech, end-to-end
Copiers, phones, networks, CCTV, AV and office fit-outs. Carrier-grade telecom work delivered in partnership with Mackay Communications, our long-time Mackay partner.
Industry-standard equipment.
Our process
From quote to handover, a straight line.
01
Discovery call
Initial call with Maxine to understand your print and copy needs.
02
Specs analysis
Our team analyzes your specifications and recommends the right HP copier model for your business volume and workflow.
03
Quote within 48h
Detailed quote within 48 hours including service plan options.
04
On-site installation
Delivery and installation at your location with initial configuration.
05
Staff training
We train your team to use copier features, scanning, and workflows.
06
Toner Club + support
Monthly membership: toner included, plus technical support whenever you need it.
Coverage across the Mackay region
13 service areas across Mackay, the Whitsundays and the Bowen Basin. Regular crew runs from our Peel Street office.
Local service in numbers
Print fleets, network deployments and on-site support across the Mackay region. Site-type breakdowns on request via the capability statement.
50+
Print fleets under management
200+
Site networks installed
100%
Local first-line support