INTERNET
Business internet for Mackay business.
Business NBN, Enterprise Ethernet, SD-WAN failover and 4G/5G backup. Plans resold and managed locally.
Why Mackay businesses pick us
Office Automation Mackay delivers business internet for the Mackay region: business NBN, Enterprise Ethernet, SD-WAN failover and 4G and 5G backup, resold on the Aussie Broadband network and managed locally so one team owns your connection.
Our process
From quote to handover, a straight line.
Needs assessment
We assess your bandwidth needs and how your business uses the connection.
Plan comparison
We compare the plans available at your address and recommend the right fit.
Order and carrier coordination
We place the order and deal with the carrier so you do not have to.
Activation and failover testing
Activation day support, with failover tested before we sign off.
Coverage across the Mackay region
13 service areas across Mackay, the Whitsundays and the Bowen Basin. Regular crew runs from our Peel Street office.
Local service in numbers
Print fleets, network deployments and on-site support across the Mackay region.
50+
Print fleets under management
200+
Site networks installed
100%
Local first-line support
Google reviews
What customers say
“We have had a fantastic experience with the team at Office Automation. Their customer service is always friendly, professional and incredibly responsive whenever we need assistance. They keep everything running smoothly, which is so important in our busy childcare environment. Nothing is ever too much trouble, and they always go the extra mile to make sure we are looked after.”
“They have been extremely helpful from Day 1 we started using this company. Ben is very prompt in response, professional and knows exactly what he is doing. It has been a pleasure using them for our phone and internet services.”
“As always, the staff at Office Automation Mackay are pleasure to deal with. Getting the job done efficiently. Highly recommend using these guys.”
Network carrier
Delivered on the Aussie Broadband network
Business NBN, Enterprise Ethernet and backup links are delivered on the Aussie Broadband network, resold and managed locally by Office Automation. We place the order, deal with the carrier and provide first-line support from our Mackay office.
Frequently asked questions
About internet.
Carrier-grade Enterprise Ethernet and dedicated business links are delivered on the Aussie Broadband network.
SD-WAN failover routes traffic to the backup 4G/5G link automatically. We tune the cutover times per business priority.
We start with a free on-site quote. We assess your bandwidth needs and how your business uses the connection, compare the plans available at your address, and recommend the right fit. The written quote arrives in 48 hours.
No. We place the order and deal with the carrier so you do not have to. On activation day we are on hand, and failover is tested before we sign off.
Yes. We service 13 areas including the Whitsundays, Bowen Basin and Central Highlands. Response windows vary by distance.
First-line support is local. Internet plans are delivered on the Aussie Broadband network, resold and managed locally by Office Automation. You can reach us Mon to Fri 8:30 to 17:00 on (07) 4953 6900.