MACKAY · WHITSUNDAYS · BOWEN BASIN
Office tech, done locally.
Phone systems, copiers, networking, internet and CCTV across the Mackay region. 30+ years of local service.
Why Mackay businesses pick us
Office tech in Mackay
Office Automation Mackay supplies, installs and services office technology for Mackay region businesses: phone systems, copiers and printers, networking, business internet and CCTV. Local technicians since 1991, based at 29 Peel Street, Mackay, with a free on-site quote and a response within 24 business hours.
Customer Feedback
Verified Google reviews
5.0
Verified Google reviews
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Brian Westerhout Google review · My School Child Care & Kindergarten
"We have had a fantastic experience with the team at Office Automation. Their customer service is always friendly, professional and incredibly responsive whenever we need assistance. They keep everything running smoothly, which is so important in our busy childcare environment. Nothing is ever too much trouble, and they always go the extra mile to make sure we are looked after."
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Express Pharmacy Mackay Google review
"They have been extremely helpful from Day 1 we started using this company. Ben is very prompt in response, professional and knows exactly what he is doing. It has been a pleasure using them for our phone and internet services."
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Western Heritage Google review
"As always, the staff at Office Automation Mackay are pleasure to deal with. Getting the job done efficiently. Highly recommend using these guys."
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Lolee Eve Google review
"Great customer care service and very friendly to deal with. Prompt service."
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Peta Attard Google review
"Great service and friendly staff. Thank you so much team for assisting with all our printing needs."
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FOFX Mackay Google review
"Professional advice and great customer service!"
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Industry-standard equipment.
Our process
From quote to handover, a straight line.
Discovery call
Initial call with Maxine to understand your print and copy needs.
Specs analysis
Our team analyzes your specifications and recommends the right HP copier model for your business volume and workflow.
Quote within 48h
Detailed quote within 48 hours including service plan options.
On-site installation
Delivery and installation at your location with initial configuration.
Staff training
We train your team to use copier features, scanning, and workflows.
Toner Club + support
Monthly membership: toner included, plus technical support whenever you need it.
Locally owned, locally answered.
Five service lines, one local team.
View Phone Systems service
01 Phone Systems Read more
Cloud PBX, on-premise PABX, handset supply and install, including the Mitel range. Designed, installed and supported by OA.
Learn more
View Copiers and Printers service
02 Copiers and Printers Read more
Multi-function copiers and printers for Mackay region offices. Sales, lease, supply, install and service.
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View Networking service
03 Networking Read more
Business networks, WiFi access points, firewalls and switching for Mackay region sites. Designed, installed and maintained by OA.
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View Internet service
04 Internet Read more
Business NBN, Enterprise Ethernet, managed failover and 4G/5G backup, delivered on the Aussie Broadband network and managed locally.
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View CCTV service
05 CCTV Read more
Business CCTV systems for retail, warehouses, offices and industrial sites. Cameras, NVRs, monitors, install and ongoing support.
Learn moreCapabilities
What we deliver
Five core service lines, four target industries across the Mackay region.
| Service | Healthcare | Real estate agencies | Professional offices | Education and training |
|---|---|---|---|---|
| Copiers | Yes | Yes | Yes | Yes |
| Networking | Yes | Yes | Yes | Yes |
| CCTV | Yes | Yes | Yes | Yes |
| Phone systems | Yes | Yes | Yes | Yes |
| Internet | Yes | Yes | Yes | Yes |
Project counts cover the past three years.
Coverage across the Mackay region
13 service areas across Mackay, the Whitsundays and the Bowen Basin. Regular crew runs from our Peel Street office.
Local service in numbers
Print fleets, network deployments and on-site support across the Mackay region.
50+
Print fleets under management
200+
Site networks installed
100%
Local first-line support
Recent installs
Examples by site type and outcome, anonymised until customers approve named case studies.
Copiers and Printers
Lexmark XM3350 MFP configured on the bench before delivery.
Phone Systems
Panasonic and ABT desk handsets from systems we install and support.
Phone Systems
Yealink touchscreen handset on the front counter at our Mackay office.
Phone Systems
Yealink IP handset paired with a wireless headset.
Phone Systems
Yealink touchscreen IP phone from the ranges we supply and install.
FAQs
Common questions and answers
Yes. We service 13 areas including the Whitsundays, Bowen Basin and Central Highlands. Response windows vary by distance.
We quote per site after a free on-site quote. Copier bundles, managed print and tech fit-outs vary significantly with fleet size and scope. Phone system bundles typically start around $4,000 installed for 3 handsets and run to $7,000 for 15 handsets with headsets.
Both. Most copier and managed print clients run 3 to 5 year lease agreements with bundled service. Outright purchase is available.
Yes. We support migrations from older Mitel, Panasonic, NEC and on-premise PABX systems to modern cloud platforms.
Our office at 29 Peel Street is open Mon to Fri 8:30 to 17:00. Quote requests get a response within 24 business hours.