Desk phone
For reception and every desk.
- Colour screen
- Wi-Fi and Bluetooth built in
- Plug in a headset when you need one
Business phone systems, installed and supported locally.
Installed, programmed and supported by our team in Mackay.
- Free on-site assessment
- Installed and programmed by our technician
- Calls, numbers, support and site visits in one monthly fee
- Keep your existing numbers
A local team you can rely on.
- Google rating 5.0 out of 5 stars From Mackay offices on Google
- Local since 1991 supporting Mackay business
- Across the region 13 towns, from Sarina to Moranbah
- Support from Mackay Local our own office and workshop
How it works
From first call to first ring.
- 1
Free site assessment
We look at your office, your internet and how calls move around your team.
- 2
Clear written quote
Phones, installation and the monthly fee, laid out line by line.
- 3
Installation and training
We program the system, move your numbers across and show your team how it works.
- 4
Ongoing local support
If you need help, you call our office in Mackay and speak with a team that knows your system.
The phones
Phones for every kind of desk.
We choose the right mix with you on the site visit and set up every phone before we leave.
Desk phone with a big screen
For managers and busy front desks that handle a high volume of calls.
- Large 5.5 inch colour screen
- Cuts background noise on your calls
- Wi-Fi and Bluetooth built in
Cordless phone
For workshops, warehouses and staff who move around the site.
- Dust and water rated IP67
- Built to survive a 2 metre drop
- Up to 21 hours of talk time
Wireless headset
For reception and anyone on the phone all day.
- Hands free all day, up to 32 hours of talk
- Works with your desk phone and your mobile
- Busy light so people know you are on a call
Packages
Choose your size. We quote for your office.
Every package covers the phones and installation, plus one monthly fee for calls, your numbers and support. Tell us about your office and we'll send you a written quote.
Up to 5 people
A front desk and a few offices.
- Phone system
- Yealink desk phones
- Calls, your numbers and local support in one monthly fee
- Installation, programming and training
6 to 15 people
Clinics, practices and busy receptions.
- Everything in Small office
- Call queues and an after hours message
- Cordless phones and headsets where you need them
- Calls that follow you to your mobile
15 or more people, or an older system
Larger teams, more than one site, or moving off Mitel, Panasonic or NEC.
- We check what can be reused
- Your numbers move with you
- Switch over planned around your hours
- One local team for the whole project
We do not publish prices because no two offices are the same. Send us your current phone bill and we will show you how our quote compares.
A Yealink desk phone on a working desk.
A Yealink desk phone in a private office.
A Yealink wireless headset at a busy desk.
What's included
What you get with us, side by side.
Online phone plans can appear cheaper. Here is what the monthly fee includes with us.
| What | Office Automation | Typical online phone plan |
|---|---|---|
| A site visit before we quote | Free site visit | Not offered |
| Installed and programmed for you | By our technician | You set it up |
| Training for your team | On site | Online guides |
| On site support when needed | Included in your monthly fee | Not offered |
| Keep your phone numbers | Moved across for you | Usually |
What Mackay offices say.
They have been extremely helpful from Day 1 we started using this company. Ben is very prompt in response, professional and knows exactly what he is doing. It has been a pleasure using them for our phone and internet services.
We have had a fantastic experience with the team at Office Automation. Their customer service is always friendly, professional and incredibly responsive whenever we need assistance. They keep everything running smoothly, which is so important in our busy childcare environment. Nothing is ever too much trouble, and they always go the extra mile to make sure we are looked after.
As always, the staff at Office Automation Mackay are pleasure to deal with. Getting the job done efficiently. Highly recommend using these guys.
Frequently asked questions
About phone systems with Office Automation.
Yes. We move your existing numbers across as part of the install, so your customers keep calling the same number.
Desk phones need a data point or WiFi. If you need new data points, our sister company Mackay Communications does the cabling. We check this on the site visit.
Yes. Mitel systems are supported through our sister company, Mackay Communications, from the same office.
It depends on how many people, which phones and how you use them. We send you a written quote, and if you send us your current bill we will show you the difference line by line.
Yes. We look after 13 towns across the Mackay region, from Sarina and Airlie Beach through to Moranbah and Clermont.
Get my price
Speak with our Mackay team.
Every office is different, so we provide a written quote. Send us your current phone bill and we will show you how our quote compares. Leave your details and our team will contact you.
Monday to Friday, 8:30am to 5pm. 29 Peel Street, Mackay.