Business internet, backed by a local team.
Aussie Broadband for business, ordered, installed and supported from Mackay.
Connected
- Free on-site assessment
- Aussie Broadband business NBN and fibre
- Order, carrier and router setup handled
- Optional 4G or 5G backup
- Local support from Mackay
A local team you can rely on.
- Google rating 5.0 out of 5 stars From Mackay offices on Google
- Local since 1991 supporting Mackay business
- Across the region 13 towns, from Sarina to Moranbah
- Support from Mackay Local our own office and workshop
How it works
From connection check to connection day.
- 1
Connection check
We check what is available at your address and how your office uses the internet.
- 2
Clear written quote
The plan, the router and installation, set out so you can compare.
- 3
Order and installation
We place the order, deal with the carrier and set up your router on connection day.
- 4
Ongoing local support
If the connection drops, you call us and we follow it up with the carrier for you.
What's included
What you get with us.
One local team between you and the carrier.
- A business plan Business NBN or fibre on the Aussie Broadband network, chosen for how your office works.
- Your router set up Installed, configured and tested before we leave.
- We deal with the carrier We place the order and follow up faults with the carrier on your behalf.
- Backup when the line drops Optional 4G or 5G backup, so a line fault does not stop your office.
Business or home plan?
What a business plan changes.
A home plan can run over the same line. Here is what changes with a business plan through us.
| What | Business plan with us | Typical home plan |
|---|---|---|
| Fault handling | Priority fault repair | Standard queue |
| Static IP address | Included on Aussie Broadband business plans | Dynamic, can change |
| Upload as fast as download | Available with Enterprise Ethernet | Not included |
| Backup when the line drops | 4G or 5G backup option | Not included |
| Who you call | A local team in Mackay | A national call centre |
Speeds depend on the connection at your address. We check what is available before we quote.
What Mackay offices say.
They have been extremely helpful from Day 1 we started using this company. Ben is very prompt in response, professional and knows exactly what he is doing. It has been a pleasure using them for our phone and internet services.
As always, the staff at Office Automation Mackay are pleasure to deal with. Getting the job done efficiently. Highly recommend using these guys.
We have had a fantastic experience with the team at Office Automation. Their customer service is always friendly, professional and incredibly responsive whenever we need assistance. They keep everything running smoothly, which is so important in our busy childcare environment. Nothing is ever too much trouble, and they always go the extra mile to make sure we are looked after.
Frequently asked questions
About internet with Office Automation.
Your internet runs on the Aussie Broadband network. We order it, set it up and look after it for you.
You call us and we follow it up with the carrier. If staying online matters, we can add a 4G or 5G backup that takes over when the line drops.
No. We place the order and deal with the carrier so you do not have to.
It depends on the connection available at your address. We check it before we quote and tell you what you can expect.
It depends on the plan and what your office needs. We send you a written quote.
Monday to Friday, 8:30am to 5pm, on (07) 4953 6900.
We look after 13 areas across the Mackay region, the Whitsundays, the Bowen Basin and the Central Highlands, including Mackay, Sarina, Proserpine, Airlie Beach, Bowen, Moranbah and Clermont.
Get my price
Speak with our Mackay team.
Every office uses the internet differently, so we provide a written quote. Send us your current internet bill and we will show you how our quote compares. Leave your details and our team will contact you.
Monday to Friday, 8:30am to 5pm. 29 Peel Street, Mackay.