OUR SERVICES

Our Services

Why Mackay businesses pick us

30+ Years of local service
13 Service areas
$20M Public liability
$5M Professional indemnity

Our process

From quote to handover, a straight line.

  1. Discovery call

    Initial call with Maxine to understand your print and copy needs.

  2. Specs analysis

    Our team analyzes your specifications and recommends the right HP copier model for your business volume and workflow.

  3. Quote within 48h

    Detailed quote within 48 hours including service plan options.

  4. On-site installation

    Delivery and installation at your location with initial configuration.

  5. Staff training

    We train your team to use copier features, scanning, and workflows.

  6. Toner Club + support

    Monthly membership: toner included, plus technical support whenever you need it.

Local service in numbers

Print fleets, network deployments and on-site support across the Mackay region.

50+

Print fleets under management

200+

Site networks installed

100%

Local first-line support

Recent installs

Examples by site type and outcome, anonymised until customers approve named case studies.

Lexmark XM3350 MFP configured on the bench before delivery.

Copiers and Printers

Lexmark XM3350 MFP configured on the bench before delivery.

Panasonic and ABT desk handsets from systems we install and support.

Phone Systems

Panasonic and ABT desk handsets from systems we install and support.

Yealink touchscreen handset on the front counter at our Mackay office.

Phone Systems

Yealink touchscreen handset on the front counter at our Mackay office.

Yealink IP handset paired with a wireless headset.

Phone Systems

Yealink IP handset paired with a wireless headset.

Yealink touchscreen IP phone from the ranges we supply and install.

Phone Systems

Yealink touchscreen IP phone from the ranges we supply and install.

Coverage across the Mackay region

13 service areas across Mackay, the Whitsundays and the Bowen Basin. Regular crew runs from our Peel Street office.

FAQs

Common questions and answers

Five lines: phone systems, copiers and printers, networking, internet and CCTV. All of them run in-house from our Mackay office, with one local team across the lot.

Mitel, Yealink and Yeastar for phone systems, HP and the Xerox and Lexmark family for print, Ubiquiti for networking, and Avigilon and Axis Communications for CCTV. Business internet is delivered on the Aussie Broadband network. We are agnostic and recommend per fit, not per margin.

Because the service lines are designed to be quoted, installed and supported together. There is one local number to call when something stops, instead of juggling separate vendors for phones, print and cameras.

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