OUR SERVICES
Our Services
Why Mackay businesses pick us
Pick your service
Office tech, networking and surveillance
The three lines we run end to end across Mackay and the Whitsundays.
Copiers and Printers
Multi-function copiers and printers for Mackay region offices. Sales, lease, supply, install and service.
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Networking
Business networks, WiFi access points, firewalls and switching for Mackay region sites. Designed and installed by OA, structured cabling by Mackay Communications.
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CCTV
Business CCTV systems for retail, warehouses, offices and industrial sites. Cameras, NVRs, monitors, install and ongoing support.
Learn more Ricoh Copier Service Mackay
Independent service for Ricoh copiers in Mackay since Ricoh withdrew direct support in 2026. Former Ricoh authorized dealer 1991 to 2017, now independent third-party service.
Learn moreAlso available
Phone systems and internet plans
Delivered under our sister brand Mackay Communications. We coordinate the work, they hold the partnerships.
Phone Systems
Cloud PBX, on-premise PABX, handset supply and install. Designed and installed by OA, carrier links by Mackay Communications.
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Internet
Business NBN, Enterprise Ethernet, managed failover and 4G/5G backup. Plans resold by OA, carrier-grade links by Mackay Communications.
Learn moreOur process
From quote to handover, a straight line.
01
Discovery call
Initial call with Maxine to understand your print and copy needs.
02
Specs analysis
Our team analyzes your specifications and recommends the right HP copier model for your business volume and workflow.
03
Quote within 48h
Detailed quote within 48 hours including service plan options.
04
On-site installation
Delivery and installation at your location with initial configuration.
05
Staff training
We train your team to use copier features, scanning, and workflows.
06
Toner Club + support
Monthly membership: toner included, plus technical support whenever you need it.
Local service in numbers
Print fleets, network deployments and on-site support across the Mackay region. Site-type breakdowns on request via the capability statement.
50+
Print fleets under management
200+
Site networks installed
100%
Local first-line support
Coverage across the Mackay region
13 service areas across Mackay, the Whitsundays and the Bowen Basin. Regular crew runs from our Peel Street office.