01 15 to 30 minutes
Discovery call
Phone call to understand site, current setup, pain points and what success looks like.
Our process
From discovery to ongoing support, a straight line.
Discovery call, free on-site quote, written quote within 48 hours, order and schedule, install and configure, ongoing support.
02 1 to 2 hours on site
Free on-site quote
Technician visits your site to review your office, current tech, fleet and any gaps.
03 48 business hours
Quote within 48 hours
Written quote with hardware list, scope and timeline. No high-pressure sales.
04 1 to 2 weeks
Order and schedule
Hardware ordered, install scheduled around your business hours.
05 1 to 3 days on site
Install and configure
On-site install, configuration, user training and documentation.
06 Ongoing
Ongoing support
Local first-line support, on-site service and proactive monitoring.
Engage
Ready to start at step one?
Send us your scope and we move directly to step two within one business day.
Submit your scopeFAQs
Common questions and answers
The discovery call runs 15 to 30 minutes and the free on-site visit takes 1 to 2 hours. The written quote lands within 48 business hours after that.
Typically 1 to 2 weeks. Hardware is ordered and the install is scheduled around your business hours.
1 to 3 days on site, covering install, configuration, user training and documentation.
Yes. User training and documentation are handled on site as part of the install and configure step.